Multicultural Action Plan 2019–20 to 2021–22
This Multicultural Action Plan is the second required under the Multicultural Recognition Act 2016 . It builds on actions undertaken by Queensland Government agencies under the first Multicultural Action Plan (PDF, 300KB).
This Action Plan sets out a whole-of-government approach for implementing Policy priorities in accordance with the Multicultural Recognition Act 2016 . Responsibility for delivering on Policy outcomes is shared across Queensland Government agencies.
How to read this Action Plan
Actions are set out by Policy priority. Where avaliable, sub-actions related to broad actions can be viewed by clicking on the ‘Read the sub-actions’ buttons below. These sub-actions can only be viewed on this webpage and are not available in the printable version (PDF, 400KB) of the Action Plan document.
Supporting Our Future State: Advancing Queensland’s Priorities
The Policy and Action Plan support a number of priorities set out in the Government’s objectives for the community, Our Future State: Advancing Queensland’s Priorities:
Be a responsive government
Keep Queenslanders healthy
Create jobs in a strong economy
Give all our children a great start
Being a culturally responsive government is about planning and delivering services and programs for a multicultural community, tapping into the benefits of diverse and inclusive workforces and ensuring that every Queenslander feels respected and supported when using Queensland Government services. It is also about responding specifically to people experiencing significant barriers and vulnerabilities. The Queensland Government will continue to support refugees and people seeking asylum to reduce barriers and create opportunities to participate and contribute to our economic, social and cultural future.
Improved knowledge about customers’ diversity
We are working towards a consistent approach to collecting statistical information about the cultural and linguistic diversity of our customers. This will lead to better service design and delivery.
Culturally capable services and programs
We are delivering better outcomes for individuals and families by supporting capability across the Queensland Public Sector to engage effectively with people from culturally diverse backgrounds.
A productive, culturally capable and diverse workforce
We are building an inclusive culture in the Queensland Public Sector. This is evidenced by a workforce that is reflective of all forms of diversity.
Building inclusive, harmonious and united communities starts with recognition of our common hopes and dreams. Inclusive, harmonious and united communities are where people understand, appreciate and celebrate difference; recognise the vast potential and benefits that diversity offers us as individuals and as communities; embrace new perspectives and develop together.
Recognition and respect for Aboriginal and Torres Strait Islander heritage and culture
We know the fundamental importance of recognition and respect for Aboriginal peoples and Torres Strait Islander peoples and their heritage and culture to building inclusive and harmonious communities across Queensland.
Queenslanders celebrate our multicultural identity
We celebrate and promote our rich multicultural community, including bringing the Multicultural Queensland Charter to life.
Connected and resilient communities
We are building more connected and resilient communities where people feel a strong sense of welcome and belonging.
A respectful and inclusive narrative about diversity
We are promoting a positive public narrative which is respectful, fact-based and builds intercultural understanding.
Queensland’s cultural and linguistic diversity is one of our greatest strengths. Our diversity is part of who we are as Queenslanders and offers remarkable opportunities and benefits for our future economic development. To get the most from our diversity, we need to build a community and economy where all individuals can participate, successfully navigate systems, overcome barriers and achieve their economic goals.
Queensland gets the most benefit from our diversity and global connection
We are drawing on and building upon the global connections that come from our state’s diversity.
Individuals supported to participate in the economy
We are ensuring that Queenslanders from culturally diverse backgrounds are fully supported to participate in the economy and workforce in a way which meets their individual needs and goals.
Last updated: Monday, Nov 30, 2020