COVID-19 support information
Support available in Queensland
- Multicultural Connect Line 1300 079 020 worldwellnessgroup.org.au/helpline
- ‘I speak your language’ 1800 95 40 40 mccgc.com.aua>
- Community Recovery Hotline 1800 173 349
- 13 HEALTH 13 43 25 84 – interpreters are free
- Domestic and family violence resources qld.gov.au/domesticviolence
- Women’s 24-hour helpline 1800 811 811
- Men’s 24-hour helpline 1800 600 636
- For an interpreter in your own language call 137 468
- Queensland COVID-19 information 134 268 covid19.qld.gov.au
Queensland Translated Resources
- Queensland Health
- QACC Radio – Audio messages in some African languages
- Refugee Health Network Qld – Audio messages in some languages
- Australian Government Department of Health – Use language search function on left
- Department of Home Affairs
- Health Translations– lists resources by language and regularly updated.
- Humans Like Us– Videos and resources in 35 languages
- SBS online portal provides information in 63 languages
- CORONAVIRUS explained in your language– SBS (51 languages)
- Australian Red Cross
- NSW Government Department of Health
Settlement and Community Services
Settlement and Community Services will continue to provide support to existing clients via their programs (Eg. HSP, SETS) with some changes to service delivery (phone/face to face)
Queensland Government has provided some additional funding to support COVID-19 recovery in multicultural communities in Queensland. These services include:
- Access Community Services Inc — Access provide settlement, employment, training, youth support services, housing and social enterprise opportunities for migrants, refugees and Australian born clients. Services are delivered right across Queensland with a particular focus on the South East, including Logan City, Ipswich City and the Gold Coast.
- The Migrant Centre Organisation Inc
- World Wellness Group — World Wellness Group is a social enterprise which run the World Wellness Health & Medical Clinic in Stones Corner, Brisbane. They provide quality, accessible and affordable multicultural health and wellbeing services such as health advocacy, Nurse case management and some GP sessions for marginalised migrants, refugees and asylum seekers.
- Communify Queensland — Communify Queensland manage and coordinate the Asylum Seeker and Refugee Assistance Program which provides funds for emergency relief and provides case coordination, as well as support for employment, housing, physical and mental health issues and legal coordination.
- Organisations across the State funded under the CAMS program — Community-based organisations across Queensland funded under the Community Action for a Multicultural Society program, known as the CAMS program, supports individuals and community groups to achieve greater social connectedness.
Last updated: Monday, Nov 30, 2020