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On 17 May 2018 Parliament passed the Local Government (Councillor Complaints) and Other Legislation Amendment Act 2018.

These amendments will provide a simpler, more streamlined system for making, investigating and determining complaints about councillor conduct in Queensland.

The changes will require Local Governments to implement new procedures for dealing with councillor conduct complaints and mandatory Code of Conduct training for councillors in the coming months.

If you have a complaint about a local government decision or service you should contact the local government.

Approaching your local government

Making a complaint

Complaint processes

Local government response to an administrative action complaint

Review of local government response